Last updated: February 2026. This Refund Policy explains how 2ndLock handles refund requests for paid plans.
No Refunds
We do not offer any refund policy for purchases of our paid plans (including the Support Plan and any other paid subscriptions or one-time purchases). All sales are final.
Free Forever Plan
We offer a Free Forever plan that includes core features such as unlimited passwords, secure notes, and cards. We encourage all users to try the Free Forever plan before making any purchase. This allows you to evaluate the service and ensure it meets your needs before committing to a paid plan.
Before You Subscribe
By subscribing to a paid plan, you acknowledge that you have had the opportunity to use the free tier and that you understand we do not provide refunds. If you have any questions about features or compatibility, please contact us before purchasing.
Contact
If you have questions about this Refund Policy or your subscription, please contact us through the support options listed on our website.